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Work Items

Work from anywhere, one shape everywhere

Your apps keep their own language. Mi Retail wraps their work in one envelope everyone can see, move and audit.

Operational Work Item Waiting
  • Origin Which app or person it came from
  • Context The client, service, resource or initiative
  • Owner Who is accountable, and the team
  • Risk Priority, due date and what is blocking it
  • Evidence Attachments and a link to the source record
  • Origin Comes from any app
  • Context The client or service it belongs to
  • Owner One accountable person
  • Risk Priority + due date
  • Evidence Attachments + source link
Normalized states
New Ready In Progress Waiting Blocked Review Completed Cancelled

Example: a finance app’s "Pending posting" shows up here simply as Waiting.

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