Solutions
How Mi Retail runs the work of your kind of business
Every industry has its own systems and its own gaps. Mi Retail is the operations center that turns the work between them into work items with an owner, a state and evidence — and StoneOS brings the apps for each domain.
Pick your business
The operations we see most often, and what Mi Retail changes in each one.
- Technology & software Escalations, implementations and releases that cross support, engineering, delivery and the customer, with one owner.
- Retail stores Associates, store managers, customer care and sister stores moving every order and exception on one live operation.
- Restaurants & food service Kitchen, floor, cashier and managers moving every order and exception on one live operation.
- Hotels & travel Front desk, housekeeping, maintenance and partner hotels moving on one live operation.
- Clinics & healthcare Front desk, care coordination, providers and partner labs closing the administrative loop together.
- Professional services Client requests, change orders, staffing and milestone billing moving on one live operation.
- Transportation & logistics Drivers, dispatch, customer care and partner carriers moving every exception to a proof of delivery.
- Construction Inspections, punch lists and sign-offs moving between the site, subcontractors and the owner.
- Public sector From the citizen’s email to the final answer: AI classification, filing, national routing and handling, each with an owner.
Every solution
By industry
- Agriculture Scouting findings, input approvals and field applications with an owner and a record.
- Automotive Service advisors, technicians, quality control and parts suppliers moving every repair order to delivery.
- Clinics & healthcare Front desk, care coordination, providers and partner labs closing the administrative loop together.
- Construction Inspections, punch lists and sign-offs moving between the site, subcontractors and the owner.
- Education & campuses Student services, the registrar, faculty and student accounts moving every request to a result.
- Hotels & travel Front desk, housekeeping, maintenance and partner hotels moving on one live operation.
- Manufacturing Quality holds, corrective actions and supplier claims moving on one live operation.
- Professional services Client requests, change orders, staffing and milestone billing moving on one live operation.
- Property management Tenant requests, repairs and inspections moving between managers, contractors and owners.
- Public sector From the citizen’s email to the final answer: AI classification, filing, national routing and handling, each with an owner.
- Restaurants & food service Kitchen, floor, cashier and managers moving every order and exception on one live operation.
- Retail stores Associates, store managers, customer care and sister stores moving every order and exception on one live operation.
- Security services Alarms, patrols, incident reports and client follow-ups with an owner and a trail.
- Technology & software Escalations, implementations and releases that cross support, engineering, delivery and the customer, with one owner.
- Transportation & logistics Drivers, dispatch, customer care and partner carriers moving every exception to a proof of delivery.
- Utilities & field operations Faults, crews, work permits and contractors moving on one live field operation.
By team
- Asset management Preventive maintenance, failures, spare parts and downtime decisions with an owner and a trail.
- Commerce Returns, refunds and order exceptions moving between customer care, fulfillment partners and finance.
- Finance Invoice exceptions, approvals and month-end blockers with an owner and a trail.
- Governance, risk & compliance Incidents, corrective actions, risk acceptances and audit verification with an owner and a trail.
- People & HR Onboarding, offboarding and employee requests moving between HR, IT, payroll and managers.
- Planning & performance KPI alerts, review decisions and corrective initiatives followed until the number moves.
- Procurement Purchase requests, RFQs, spend approvals and receiving with an owner at every step.
- Projects Blocked milestones, escalations and replan decisions with an owner, a reason and a trail.
- Sales Won deals, contract reviews, billing setup and customer kickoffs with an owner and a trail.
- Service operations SLA breaches, escalations, field work orders and customer confirmation on one owned case.
- Supply chain Count variances, transfers and adjustments between warehouses with an owner and a trail.
Start running your operation today.
Bring your work into one place, give every role its own view, and move every request through to a result — no rip-and-replace required.