Front desk, housekeeping and maintenance on one live board.
Reservations, incidents, room readiness and supplier work all live in different tools. Mi Retail keeps the current state of the property in one place, and routes each task to whoever must move it next.
From signal to outcome
A signal fires
Room 12 reports an AC failure two hours before check-in.
The right people move
Maintenance takes the work item; housekeeping resequences the floor without a single phone call.
The outcome is on record
The room is back in service before the guest arrives — with evidence of who did what, when.
The same operation, a view per person
Arrivals of the day next to every open incident that could touch them.
The room-readiness queue, reordered live as priorities change.
Property health at a glance: open incidents, SLAs and exceptions.
What changes
- See every open incident by room and floor
- Nothing waits on a shift handover
- Every guest request has an owner and an SLA
Start running your operation today.
Bring your work into one place, give every role its own view, and see the real state of your business — no rip-and-replace required.